Mick Havill

Work Profile

I am an experienced senior manager specialising in high quality, complex IT Service Delivery for global commercial organisations.

In my most recent role, I was accountable for the operational services of major portfolios in ANZ bank, processing $100’s billion daily. My principle achievement was a substantiated 90% improvement in service delivery with a 40% reduction in operational budgets.

Throughout my career, I have always created a legacy of positive structural, process and cultural change

My key strengths include:
· Ability to balance customer focus with business demands
· Collaborative leadership through influencing
· Effective major Program/Project management
· Technical knowledge across multiple applications and infrastructure platforms
· Multifaceted problem solving through creativity with pragmatism
· Experience across mining, steel, petro-chems, food, pharmaceuticals, nuclear and finance sectors

My next step is to apply my skills in a challenging senior role in a prestigious, forward thinking organisation.